SERVICE RESTORED: Bainbridge Island Fiber Outage

ATTN KPUD Fiber Customers – Bainbridge Island

September 20, 2025

4:00 a.m.

  • Repairs are now complete, and all services has been restored.
  • If you are experiencing trouble connecting, please contact your internet provider. They will work with KPUD if there are additional concerns.
  • Thank you for your ongoing support with the KPUD Fiber Network.

September 19, 2025

7:10 p.m.

  • Some customers are beginning to come back online; however, ETA for full restoration remains early morning hours of Saturday.

1:30 p.m.

  • Fiber damage is extensive, and repairs are expected to last into the early morning hours of Saturday, September 20.
  • Crews will continue to work until service has been restored.
  • If additional information becomes available, it will be posted here.

10:50 a.m.

  • Crews have identified the fiber break which was caused by tree trimming.
  • We are working towards a plan for repair.
  • There is no ETA for restoration at this time.

10:00 a.m.

  • KPUD is aware of a fiber outage impacting a large portion of Bainbridge Island.
  • Crews are in route to investigate.
  • There is no ETA for restoration at this time.
  • Updates will be posted here when information is available.
  • Thank you for your patience during this time.