RESTORED: Fiber Internet Outage – Silverdale

Fiber Internet Outage – Silverdale (Dickey Road)

Date: May 11, 2026

11:00 p.m. 

  • Fiber internet service has been restored.
  • If you experience connectivity issues, please contact your ISP directly to report the issue.
  • Thank you for your patience!

8:25 p.m. 

  • Repair work continues on the fiber infrastructure.
  • As work repair has progressed, we have found more extensive damage.
  • At this time, there is no ETA for service restoration.
  • Crews will continue to work through the night until service is restored.
  • Thank you for your patience during this time.
  • This will be the last update for the evening.

5:15 p.m. 

  • Repair work continues on the fiber infrastructure.
  • Based on the current repair progress, we anticipate service restoration by 10:00 p.m. tonight.
  • If you experience connectivity issues after 5:00 a.m., please contact your ISP directly to report the issue.

1:00 p.m. 

  • The outage has been caused by a construction excavator that came in contact with a large portion of KPUD Fiber infrastructure.
  • We are formulating a plan for restoration now, and repairs will be lengthy.
  • We do not anticipate service restoration prior to 10:00 p.m.
  • Another update will be provided here at 5:00 p.m.

11:15 a.m.

  • We are aware of an internet service disruption in Silverdale (Dickey Road).
  • Crews are enroute.
  • Updates will be provided here when available.