KPUD Fiber Internet Customers – Poulsbo (Big Valley/Sawdust)

KPUD Fiber Internet Powered by Generator
Impacted Area: Poulsbo/Kingston (Big Valley/Sawdust Lane)
Thursday, February 15, 2024
1:45 p.m.

There is a power outage in the Big Valley/Sawdust area of Kingston/Poulsbo area. KPUD has a generator on location to power your fiber internet connection until PSE is able to restore power. PSE has no ETA on power restoration at this time.

In regard to your internet, if you are experiencing difficulties, please contact your internet service provider (ISP) directly.

Providing as much information as possible to your ISP will help resolve issues quicker. Be prepared to provide your ISP with answers to these questions:

  • Have you connected your network cable directly into the data socket, or are you using a router or another kind of wireless connection? If so, do you experience the same problem if you connect a network cable directly to the data socket?
  • Have you tried to change your network cable?
  • Do you experience the problem at a particular time of day or throughout the day?
  • After investigating the issue, your ISP will contact KPUD if necessary.