KPUD Fiber Internet Outages

February 27, 2025

3:10 p.m.

  • With the exception of a few smaller service areas and individual customers in the county, KPUD fiber internet has been restored.
  • If you are experiencing trouble with your connection, please initiate contact with your service provider who will work directly with KPUD.
  • Your appreciation and kindness have helped tremendously during storm recovery. Thank you!

7:15 a.m.

  • Crews are still in the process of restoring service.
  • Please continue to initiate contact with your service provider who will work directly with KPUD.

KINGSTON FARM ROAD CUSTOMERS

  • Service has been restored with the exception of one customer who we are working with directly.

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February 26, 2025

4:25 p.m.

  • Power is being returned to many areas and fiber internet access is being restored.
  • Please continue to initiate contact with your service provider who will work directly with KPUD.

KINGSTON FARM ROAD CUSTOMERS

  • The damage caused to the fiber infrastructure from the storm is extensive and requires lengthy repair.
  • Crews will work through the night.
  • Currently no ETA for restoration.

12:00 p.m.

  • Puget Sound Energy is starting to clear areas where power has been restored.
  • As areas are cleared, KPUD crews are being deployed to investigate and begin repairs as necessary.
  • Please continue to initiate contact with your service provider who will work directly with KPUD.
  • Updates will be posted here when available.

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February 25, 2025

3:45 p.m.

  • Several hundred customers remain without fiber internet access.
  • KPUD crews will work to restore fiber service caused by power outages and downed lines after the power company restores power and clears the scene. We cannot access areas for infrastructure repair until safe to do so.
  • Thank you for understanding as we work to recover from the storm.

 

7:00 a.m.
Due to current weather conditions, customers throughout the county are experiencing fiber internet outages. Some outages are due to power loss and others may be due to damaged lines. If you are experiencing an outage, please notify your retail service provider who will then report it to KPUD.

Thank you for your patience during this time.