ATTN: KPUD Fiber Customers in Bremerton and Silverdale
January 23, 2025 – 1:00 a.m.
- All services have been restored.
- If you experience connectivity issues, please contact your ISP directly to report the issue. KPUD works directly with ISPs to manage reported concerns outages.
- Thank you for your patience during the outage.
January 22, 2025 – 7:10 p.m.
- Crews have just begun the process of splicing the locations in need of repair.
- Splicing can take many hours depending on the complexity.
- We still have no ETA for restoration; however our crews will continue working until service is restored.
- This will be the last update for the evening.
January 22, 2025 – 5:10 p.m.
- Within the next 30 minutes some customers might be restored based on our ability to re-route connections; however, the majority of customers will remain out.
- Work has not yet begun on the main infrastructure where the break occurred.
- KPUD crews will work through the night until service is restored.
- We still have no ETA for restoration at this time.
- We will provide a final update for the evening here at 7:00 p.m.
- Thank you for your patience as we work to restore your fiber.
January 22, 2025 – 3:20 p.m.
- A vehicle has caused a break in our fiber lines at Northlake Way and Kitsap Lake Rd
- Originally thought to be impacting only a limited area, we have now determined that this is causing pocketed outages throughout Bremerton and Silverdale.
- Once the roadway is cleared, assessment will begin for repairs needed.
- We have no ETA for restoration at this time.
- Another update will be provided here at 5:00 p.m.
January 22, 2025 – 2:30 p.m.
- KPUD Crews are responding to reports of a fiber outage. Cause of outage is unknown at this time.
- Updates will be posted here as soon as available.