Yes. When you call the main KPUD number at 360-779-7656 after hours, our answer service will take your call and immediately contact the on-call field crew who will respond as quickly as possible.
In the event of an emergency where your life or property is at risk, please call 911.
Call the District office at (360) 779-7656 and we can answer specific questions you may have hooking up to our water system. We will also inspect the disconnection of your existing water service if you are switching from a well to our system.
We measure your water use with a meter located near your property by the street. Our technicians regularly read the meter and you are billed accordingly. If you have a question about your water use, please contact us.
We measure water in cubic feet because it is the standard measurement in our industry. It is easy to figure out your water use in gallons. One cubic foot equals 7.48 gallons, so just multiply the number of cubic feet listed on your bill by 7.48 and your answer will reflect the amount of water used in gallons.
Meters are generally situated on your property corner near a road on what is called a utility easement to the property. Look for a rectangular lid to the meter box which is flush to the ground.