KPUD's Response to COVID-19

COVID-19 Utility Customer Support Program Guidance

Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Kitsap PUD is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This Proclamation does not relieve customers from the obligation to pay for utility services. Please click to read more in this pdf:

COVID-19 Utility Customer Support Program Guidance

Water Utility Billing Update and Information

Kitsap PUD has suspended all tasks that aren't immediately essential to maintaining utility services to our community. One of the tasks that has been suspended is water meter reading. Water meters will not be read during the months of April and May. During this time, customer's water bills will not include water usage. When we resume meter reading in June and July, we will bill all of the water used from the time the account's water meter was last read. This will be for approximately four months of water use instead of the normal two months. Please click to read more in this pdf:

Water Utility Billing Update and Information

Department of Health Guidance on Reopening Facilities

With the current Coronavirus crisis, schools and other institutions have shut down operations. While this has certainly helped control the spread of the virus, care must be taken when reopening these facilities. Water that sits stagnant for extended periods of time in these buildings can lose chlorine disinfectant residual. This can result in bacteria growth, including Legionella, the bacteria that causes Legionnaires’ disease. Washington Department of Health has posted materials on how to manage these shut-downs and, more importantly, steps to take in order to ensure a safe reopening once we return to more normal operations. KPUD has directed school districts within our service area to these guidance documents. Please click to read more in this pdf:

Department of Health Guidance on Reopening Facilities

Kitsap PUD Office Closure and Emergency Operations Procedures

In an effort to ensure safe, reliable utility services to our community, Kitsap PUD has implemented emergency operating procedures, including closing KPUD's office to the public. These measures are designed to keep KPUD staff, and the public, safe as our community deals with the threat of Corona virus. Please click to read more in this pdf:

Kitsap PUD Office Closure and Emergency Operations Procedures