Start/Stop Service

Start Water Service – New Customer (Owners Only)

Please call us 360-779-7656 or email Customer Service to establish your account and begin water service.

You will need to provide the information below while on the phone with us or in your e-mail:

  • Name to be placed on account (name must be as shown on the deed recorded by Kitsap County)
  • Service address
  • Mailing address, if different from service address
  • Telephone numbers (home, work and cell, if applicable)
  • Email address

After your account is created, we will send you a New Customer Letter with your account number and information about our services.

Tenant Start Service

Stop Water Service

When you need to stop water service and close your account, please provide a minimum one week notice so that we can read your meter and process your final bill.

Without a stop service request, the account will continue to be billed in your name.

Please call us at 360-779-7656 or e-mail Customer Service to close your account and stop water service.

You will need to provide the information below while on the phone with us or in your e-mail:

  • Name on account and service address
  • Address to send final bill
  • Closing/moving out date
  • Name of title company
  • If known, the future owner’s name and/or tenants moving in